REVIEW · MALLORCA
Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava
Book on Viator →Operated by Mallorca Wellness Spa - Hipotels Gran Playa de Palma · Bookable on Viator
Three hours can feel like a full vacation. This Palma spa experience pairs a mini facial and aromatherapy massage for two friends with day spa access and a complimentary glass of cava.
It’s built around the idea that you and your friend should decompress together, not just book separate appointments and rush out.
I especially like the way it’s designed for two people at once. You’re treated in a private room, so the mood stays calm and personal while therapists do the work.
I also like that the spa circuit is a real one, with an indoor pool plus hydromassage, a sauna, steam room, cold bath, and relax beds.
My main caution is that the total value can depend on what you add on. One negative experience mentioned a big jump when pool/sauna access or extra items were charged beyond the expected treatment, and crowded conditions can affect the feel.
In This Review
- Key things that matter most
- Entering Mallorca Wellness Spa for a calm Palma reset
- Best Friends Ritual: mini facial + aromatherapy massage for two
- The friend-in-a-private-room advantage
- Cava and timing: how the 3-hour flow feels
- Inside the spa circuit: pool, sauna, steam room, cold bath, and relax beds
- What to pack for the Mallorca Wellness Spa day
- Price and value: what $131.25 covers, and what can change the total
- Service style: what the therapist praise tells you
- The potential weak spots: crowds, missing basics, and occasional facility issues
- Who this Best Friends Ritual suits best
- Should you book Mallorca’s Best Friends Ritual?
- FAQ
- What does the Best Friends Ritual include?
- How long is the experience?
- Is this experience private?
- What spa facilities are included?
- Do I need to bring a swimsuit or slippers?
- Is the treatment offered in English?
Key things that matter most
- Private friend time: massage and facial for two in a private room, so you’re not sharing the moment
- A proper spa circuit: indoor pool with hydromassage, sauna, steam room, cold bath, relax beds
- Complimentary cava: a glass to toast your reset before or during your relaxation
- Pack-light setup: you get a towel on site, but you still need basics like a swimsuit
- Professional therapists named in feedback: people repeatedly praise therapists such as Nataly, Consuelo, Marcela, Mara, Cristina, and Raquel
Entering Mallorca Wellness Spa for a calm Palma reset

If you’re using Palma as a base, this is a smart way to get a full wellness block without burning your day on planning. The spa is located in Platja de Palma (Gran Playa de Palma), and the experience starts and ends back at the meeting point on Avinguda de Fra Joan Llabrés, so you’re not left navigating after your treatments.
You’ll usually be looking at roughly 3 hours for the full flow. The spa opens from 11:00 AM to 7:00 PM, which gives you options if you want to avoid the busiest late afternoon window.
This is also a private setup for your group. That matters because the Best Friends format is about feeling un-rushed and together, not squeezing into shared spaces while you change, wait, or re-check your belongings.
You can also read our reviews of more tours and experiences in Mallorca
Best Friends Ritual: mini facial + aromatherapy massage for two

The Best Friends Ritual is the heart of the booking, and it’s refreshingly straightforward. You get two treatment components: an aromatherapy massage and a mini facial, plus a glass of cava.
For the massage, the spa uses aromatherapy as part of the experience. In practical terms, that means you’re not just getting generic pressure work. The scent component is part of the relaxation trigger, and several people highlighted that the smells were pleasant and that it helped them loosen up.
The mini facial is not described as a full multi-step facial marathon, and that’s a plus. You’re getting skin-focused care designed to complement the massage. It’s ideal if you want to walk out feeling rested and a bit more polished, without turning your day spa visit into an all-afternoon treatment schedule.
The friend-in-a-private-room advantage
One of the biggest “this is better than it looks on paper” details is that you and your friend get treated in the same private space. Even if you’re not chatting nonstop, that alone helps you keep the vibe under control.
In spa visits, the hardest part can be the handoffs: changing, waiting, moving, and wondering how the schedule is unfolding. A private room format reduces that friction. You can relax into the rhythm instead of acting like you’re at a clinic.
From the feedback names keep coming up: Nataly and Consuelo are mentioned repeatedly for massage and overall pampering, and Marcela and Mara also show up with praise for finding tension and delivering very relaxing work. Cristina and Raquel are mentioned as well for professional technique and careful attention to details.
You can’t control which therapist you’ll get, but seeing those names mentioned often is a good sign the team has consistency.
Cava and timing: how the 3-hour flow feels
A glass of cava is included, and it’s a small detail that changes the mood. It turns a treatment into an actual “occasion,” especially if you’re doing this as a birthday, a girls day, or just a recovery day after beach walking.
Because your time window is around 3 hours, the schedule is designed to keep momentum. You won’t be stuck in a long waiting loop, which is what can sour a day spa visit when you’re paying attention to time.
The most practical tip is to build in a slow pace. If you try to speed through pool time right after your massage, you’ll miss the point. Give yourself at least a short window to settle, then switch into the spa circuit.
Inside the spa circuit: pool, sauna, steam room, cold bath, and relax beds

After (or alongside) your treatments, you’ll have day spa access. The spa’s facilities include an indoor pool, including a hydromassage area in the pool. This is a good choice in Mallorca when it’s either too hot outside or you don’t want to keep soaking in saltwater and sun.
You also get:
- Finish sauna
- Steam room
- Cold bath
- Relax beds
- Gym space
- Changing room with lockers
What I like about this mix is that it gives you options, depending on your mood. If you want warmth and breath control, use the sauna and steam room. If you want a quick shock-and-restore moment, the cold bath is there. And if you just want calm, the relax beds are what you’ll reach for after heat.
A key reality check: spa circuits can get busy. One negative experience described the environment as overcrowded with families, which made the visit feel less peaceful. If you’re sensitive to noise or crowding, try to be intentional about when you use the pool and heat rooms within your 3-hour window.
What to pack for the Mallorca Wellness Spa day
Packing matters here because the experience includes a towel per person, but not everything else. The tour information says slippers, bottled water, and your swimsuit are not included. That means you should plan to bring these basics.
Here’s the simple approach I’d use:
- Bring a swimsuit (you’ll want it for the pool circuit)
- Bring something for footwear comfort in the changing and pool area
- Carry a small water bottle if you like extra hydration (bottled water isn’t included)
- Pack light, because you’ll use the provided towel once you’re there
Lockers are available in the changing room, which makes it easy to keep your valuables secure during the treatment and circuit. Still, don’t overpack. Once you’re in spa mode, you’ll be moving between areas more than you expect.
Price and value: what $131.25 covers, and what can change the total

At $131.25 per person, you’re paying for a bundle: aromatherapy massage, mini facial, day spa access, and a glass of cava. For a 3-hour experience in a Palma-area spa setting, that can feel like good value when you use both the treatment and the facilities.
Where value can wobble is when add-ons appear at checkout. One particularly unhappy account described the total cost climbing beyond expectations once extra charges and an added meal were included, and they felt the spa facilities were limited for the price. That’s not the same thing as saying the spa is bad, but it is a reminder that spa pricing can include separate facility fees depending on how your booking is structured.
So here’s the practical way to protect your budget:
- Check what your booking includes versus any optional extras you might be tempted to add
- If you’re comparing this to a hotel spa, factor in whether you’re paying for the treatment only or the full circuit experience
- If you want to lounge and drink more, expect those items can add up fast
If you go in knowing this is a “bundle with extras possible” type of price, you’ll judge it fairly.
Service style: what the therapist praise tells you

Across the feedback, the strongest praise centers on the treatment quality. People described massages as very relaxing, highlighted the scent component in aromatherapy, and noted that therapists found specific tension points. There’s also repeated praise for friendliness and professionalism, plus clean facilities and a relaxed atmosphere.
Several named professionals come up with consistent themes:
- Nataly and Consuelo: praised for a deeply relaxing, luxurious feel
- Marcela and Mara: praised for technique and for targeting knots or tenseness
- Cristina and Raquel: praised for professionalism and detailed care
I’d take that as a signal that the team is experienced, and that the ritual isn’t just a marketing label. If you care about the massage actually doing its job, this is the kind of feedback pattern that tends to matter.
The potential weak spots: crowds, missing basics, and occasional facility issues
Even when an experience is mostly positive, spa days can have rough edges. The most serious negative point was about price feeling too high and the spa feeling crowded. A smaller negative point was about facilities not matching the expected experience in that particular visit, including a mention of the Turkish bath not working and a lack of an accessible water setup inside the spa area.
Here’s how to keep that from ruining your day:
- Arrive ready to do some parts of the circuit at your own pace
- Don’t expect everything to be perfectly available every minute
- If you’re the type who wants quiet, choose a time when crowds are less likely
Also remember: the spa includes indoor pool, sauna, and steam room, but the specific set of “extra” features can vary in condition. If you have strong needs (like relying on one specific room), it’s reasonable to plan flexibility.
Who this Best Friends Ritual suits best
This is ideal if you want a friend-focused day spa that still feels structured. You’re not wandering around trying to assemble a plan. You’re booked into a ritual, then given the circuit to round it out.
It’s a particularly good fit for:
- Pairs of friends who want to do something together and stay in the same room
- People who like a mix of bodywork (massage) and a little skin care (mini facial)
- Anyone who wants a warm indoor option with pool and heat rooms rather than only outdoor beach time
It’s less ideal if you hate any chance of crowded facilities or you’re extremely budget-sensitive and want no chance of optional extras.
Should you book Mallorca’s Best Friends Ritual?
I’d book this if you want a simple, pre-planned wellness afternoon where you and your friend stay together in a private room and you’ll actually use the spa circuit. The combination of aromatherapy massage, a mini facial, indoor pool time, and heat/cold options is the kind of bundle that can feel like real value when you stay within the included parts.
I would hesitate if you’re likely to add extra meals or drinks that push the total way past your original plan, or if you know you’re sensitive to crowding and prefer very quiet, low-traffic spas.
If you’re flexible, go in prepared with the basics you need (especially a swimsuit), and treat this as a bundled spa reset with one glass of cava as the added perk, it’s a strong bet for Palma.
FAQ
What does the Best Friends Ritual include?
It includes an aromatherapy massage, a mini facial treatment, and a glass of cava. You also get day spa access.
How long is the experience?
The duration is about 3 hours.
Is this experience private?
Yes. It’s described as a private tour or activity, so only your group participates.
What spa facilities are included?
The spa includes an indoor pool with a hydromassage area in the pool, a gym, a finish sauna, a steam room, a cold bath, relax beds, and a changing room with lockers.
Do I need to bring a swimsuit or slippers?
Swimsuit and slippers are not included, so you’ll want to bring them if you plan to use the pool and circuit.
Is the treatment offered in English?
Yes, it’s offered in English. A mobile ticket is also provided, and confirmation is received unless you book within 2 days of travel.




























